Though online booking has made it quicker and easier than ever to purchase travel, it does remove some of the personal touch of working with an expert agent over the phone. Navigating through pages on airline or travel agency websites to find support and contact information can be confusing.

While Fly.com does not complete any bookings directly, it is our mission to make purchasing airfare as user-friendly as possible, so here’s some information on how to get in touch with airlines and agencies directly when seeking assistance.

Fly.com is a Travel Search Engine

Fly.com is a search engine, like Google or Yahoo, that helps users find the best fares. Once you find your desired flight, Fly.com links you directly to an airline, like United, or an online travel agency website, like Expedia, where you can book your trip.

Once travel is booked via one of our partners, Fly.com can no longer assist users in changing their itinerary or offer any additional support. We are happy to answer any questions, but your best bet is to work with the provider directly. As I said earlier, it’s not always easy, so here are a few ways to get your questions answered quickly.

Call or Email Travel Providers

This method is pretty obvious, but often these phone numbers and links can be buried away deep within websites, making them difficult to find. We took all the work out of that frustrating process by putting together a full list below. The table includes all airlines and travel agency websites that are displayed in Fly.com search results.

For questions related to your booking, contact the appropriate provider below:

Airline  Phone number
Air Canada 1-888-247-2262
Air China 1-866-270-5897
Air France 1-800-237-2747
Air India 1-800-223-7776
AirTran Airways 1-800-247-8726
Air Transat 1-866-847-1112
Alaska Airlines 1-800-252-7522
Alitalia 1-800-223-5730
American Airlines 1-800-433-7300
ANA 1-800-235-9262
British Airways 1-800-247-9297
Cathay Pacific 1-800-233-2742
China Airlines 1-800-227-5118
Continental Airlines 1-800-523-3273
Delta Airlines 1-800-221-1212
Egyptair 1-212-581-5600
Emirates 1-800-777-3999
Etihad Airways 1-888-838-4423
EVA Air 1-800-695-1188
Frontier Airlines 1-800-432-1359
Go! 1-888-435-9462
Hawaiian Airlines 1-800-367-5320
Horizon Air 1-800-547-9308
Iberia 1-800-772-4642
Japan Airlines 1-800-525-3663
JetBlue Airways 1-800-538-2583
Korean Air 1-800-438-5000
LAN 1-866-435-9526
Lufthansa 1-800-399-5838
Porter Airlines 1-888-619-8622
Qantas Airways 1-800-227-4500
Singapore Airlines 1-800-742-3333
United Airlines 1-800-864-8331
US Airways 1-800-428-4322
Virgin America 1-877-359-8474
Virgin Atlantic 1-800-821-5438
WestJet 1-888-937-8538
Online Travel Agency
CheapTickets 1-888-922-8849
Expedia 1-800-397-3342
Flight Network 1-877-496-4815
Orbitz 1-888-656-4546
Priceline 1-800-774-2354
Travelocity 1-888-872-8356
Vayama 1-888-829-2621

For future reference, bookmark this page or you can visit this list in our help section, which is frequently updated.

If you are looking for Baggage Fee information, we publish this within our search results alongside every fare. You can also check out our Domestic Baggage Fee Reference Chart to compare fees across major airlines.

Social Media

Several airlines have become very active on both Twitter and Facebook in answering user questions and concerns. This is often the quickest and best way to get in touch should you have an issue. Do a quick search on your favorite social media site to see how active your airline or travel provider is before sending them a message.

Some of the more responsive airlines on Twitter include (and by responsive I mean within 10-20 minutes typically during regular business hours):

Most other airlines, including JetBlue and Hawaiian, advise against posting questions/comments on Twitter. Alternatively, they provide dedicated help and support pages on their websites (links also available via their Twitter or Facebook page).

Fly.com Support

As always, we welcome your comments and questions regarding Fly.com. Feedback related to Fly.com features, user experience or bugs are appreciated. We do our best to answer feedback in a timely fashion, though we do receive a high volume of emails.

With that in mind, we recommend the following means for connecting with us for faster responses:

Before submitting a question, check our FAQ page to see if it has already been answered. If it hasn’t, contact us. Many of the money-saving features we implement are based on user suggestions, so fire away!

Posted by

Matt is an airfare deal hunter, whose amazing finds have been published in AM New York and NYTimes.com. He currently calls New York City home, but frequents Europe and the Middle East. His travels last year took him to Stockholm for $150 and Barcelona for $250 roundtrip, including taxes.

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