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Wed 05 Sep 2012
 

 

Americans Want to Fly Wireless

 

NEW YORK, September 5, 2012 -- Fly.com™, the world’s easiest-to-use airfare search engine, today released the results of a new consumer survey that shows Americans don’t want to unplug from their portable communication devices when flying.

 

Fly.com’s survey, which questioned 500 U.S. travelers this summer, found that 80% of respondents want the option to connect to the Internet during their flight.  An additional 66% would like to be allowed to talk on their cell phone.

 

This is good news for airlines that already offer wireless services to their passengers.  However, based on Fly.com’s survey results, Americans are reticent to pay for Wi-Fi, with 49% stating that they do not want to pay anything at all, and an additional 27% indicating that they won’t pay more than $5.

 

In addition, while flyers would also like the option to use mobile phones mid-flight, 55% of respondents were concerned that such usage could put the safety of their plane at risk.  This is in spite of the fact that 32% of those surveyed have broken the Federal Communications Commission’s (FCC) cell phone ban by either intentionally or unintentionally leaving their phone on during their flight.

 

Fly.com’s latest findings in the U.S. contrast with the results of an earlier European survey from the company, which established that less than 5% of U.K. passengers want in-flight wireless connectivity.  However the study does support the Federal Aviation Administration’s (FAA) recent move to form a group to assess whether air carriers and operators can allow a more widespread use of portable electronic devices on planes.

 

Other notable results from the Fly.com survey include:

 

Cell Phone Responses

59%

Do not understand the “flight mode” cell phone setting

46%

Do not know why airlines ask passengers to turn off their phones

38%

Believe the most annoying thing about allowing cell phones on planes will be people talking too loudly

48%

Would use cell phones to keep friends and family informed of flight progress

 

Internet Responses

65%

Think it is important that airlines offer Internet access on flights

36%

Would take advantage of in-flight Internet access to find information and deals relating to their destination

26%

Would use in-flight Internet to catch up on emails

 

“Not only do American travelers want to stay ‘plugged in’ during their flights, but there is also a much higher tolerance for in-flight mobile phone use than we expected,” said Warren Chang, vice president and general manager for Fly.com.  “It is good to see that the FAA is looking at ways to satisfy this demand through possible new allowances.”

 

To find the best airfare, please visit www.fly.com.  

 

About Fly.com

Fly.com™ (www.fly.com) is the world’s easiest-to-use airfare search engine available in the U.S., U.K. and Germany.  Fly.com scours major U.S. airlines, international carriers and online travel sites, and then helps people easily sort and refine results by criteria such as number of stops and departure times.  Unlike online travel agencies, Fly.com is not a booking engine.  Instead, users are referred to their preferred website for direct booking.  Fly.com is owned by Travelzoo Inc. (NASDAQ: TZOO). 

 

About Travelzoo

Travelzoo Inc. is a global Internet media company.  With more than 25 million subscribers in North America, Europe, and Asia Pacific and 25 offices worldwide, Travelzoo® publishes deals from more than 2,000 travel and entertainment companies.  Travelzoo's deal experts review offers to find the best deals and confirm their true value.  In Asia Pacific, Travelzoo is independently owned and operated by Travelzoo (Asia) Ltd. and Travelzoo Japan K.K. under a license agreement with Travelzoo Inc. 

 

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