AirAsia is a popular Malaysian low-cost airline serving destinations across Asia. Established in 1993 by the government-owned conglomerate DRB-Hicom, the airline now runs over 400 flights to domestic and international locations every day. Headquartered at Sepang, Selangor, AirAsia is the largest low-fare airline in the region.
Considered a pioneer of low-cost flights, AirAsia was the first company in Asia to introduce e-ticket travel. Hubs are located at Kuala Lumpur International Airport, Suvarnabhumi Airport, Soekarno-Hatta International Airport and Senai International Airport in Johor Bahru. Passengers can book cheap flights from AirAsia to destinations including; Australia, Bangladesh, Brunei, Cambodia, Singapore, Sri Lanka and Taiwan. In early 2010 AirAsia won an award for the world's best low-cost airline. Punctual frequent services to both domestic and international cities have contributed to AirAsia’s success.
Passengers can choose from three self check-in methods; at the kiosk, online or by mobile phone. AirAsia passengers can check in 6 hours prior to scheduled departure closing one hour before the flight.
AirAsia operates a strict baggage policy. All passengers are permitted one item of cabin baggage up to 7kg in addition to a laptop. Hold luggage is subject to terms including the departure airport and destination. Check AirAsia information for full details.
Air Asia offers a seat pitch of 31.2 inches across the aircraft. Positions such as emergency exit seats or at the wing can be booked in advance.
Frequent Flyer Programme
AirAsia does not offer a frequent flyer programme. Instead the airline continues to provide low-cost air fares as a way to pass savings to every passenger.
AirAsia is soon to launch a Premium Seat, available to passengers on long-haul flights. Upgrade to a Premium Seat and enjoy a designated check-in lane, a larger baggage allowance, complimentary meal and mineral water and priority luggage services. A Premium Seat must be booked in advance to avoid disappointment.