The Fly.com website is made available by Fly Holdings,
LLC.
Fly Holdings, LLC. is committed to protecting your privacy.
Please read our privacy policy below to learn more.
What This Privacy Policy ("Policy") Covers
- This Policy explains the privacy practices of Fly Holdings,
LLC. and its family of related companies including licensees
(collectively, "Fly Holdings") and applies to your use of Fly
Holdings' products and services, including the websites and Mobile
Applications that link to this policy (collectively, the
"Services").
- This Policy covers how Fly Holdings treats the personal
information we collect and receive related to your use of our
Services and Mobile App.
- When we refer to "personal information", what we mean is any
information about you that is personally identifiable like your
name, address, e-mail address, credit card information, precise
location data, or phone number, and any other information that is
not otherwise publicly available.
- This Policy does not apply to the practices of people or
companies that Fly Holdings does not own, control, employ or manage,
except where incorporated by reference within licensing arrangements
with third parties.
- Minors - You must be at least 18
years old to register or subscribe for Fly Holdings' Services
because Fly Holdings is available only to individuals who can form
legally binding contracts under applicable law.
Information Collection
- Fly Holdings may collect personal information about you when
you visit and use our websites or Mobile App, when you register or
subscribe for and sign in to our Services, when you open our e-mail
newsletters or use Fly Holdings software widgets, when you visit the
websites of some Fly Holdings partners, when you participate in a
member review, and when you enter promotions or sweepstakes
sponsored by or in connection with Fly Holdings.
- Fly Holdings may combine the information that we collect
about you with information that we obtain from business partners or
other sources.
- When you subscribe to or use our Services, we may ask you to
provide personal information such as your name, credit card
information, mailing address (including country of residence),
e-mail address, telephone number, Instant Messaging address, birth
year, gender, preferred airport, occupation, and other personal
interests. In addition, when you subscribe to or use our Services,
we collect and store your IP address and, when using our Mobile
Application, data such as device type and OS version. Note, you are
not anonymous to us when you sign in to our Services.
- Fly Holdings may collect information about your transactions
with us and our business partners through our Services.
- By signing up for our mobile services, downloading our
mobile application or providing your phone number, you consent to
receiving push notifications, advertising messages and text messages
from Fly Holdings relating to our products and services.
- When using our Mobile App, if you tell Fly Holdings where
you are located (e.g., by allowing your mobile device to send Fly
Holdings your location), Fly Holdings may use that information to
provide you with location-based information, tailored offers and
advertising. If you wish to deactivate this feature, you can disable
location services on your mobile device.
- Fly Holdings may collect third party information in
connection with our gift giving service. We will collect the
relevant contact information of the gift recipient which may include
name, address, and email address. We will use this third party
information only for this service and not to market directly to the
recipient unless the recipient is currently registered with Fly
Holdings independently. To provide this service, we obtain address
information of the gift recipient from third party sources, such as
the US Postal Service, to verify the address so we can properly ship
your gift order and to prevent fraud.
- Furthermore, when you use our Services, we receive and
record information from your computer and browser, including your IP
address, Fly Holdings cookie information, the type of software and
hardware you are using and the web page(s) you visit.
Sharing and Disclosing Information
- Fly Holdings does not rent or sell personal information
about you with third parties, however, we reserve the right to share
the personal information we collect about you through our Services
with third parties when we have your permission or under the
circumstances described below.
- Fly Holdings may use the data we collect about you for the
following purposes:
- To provide you with the products or services you have
requested from us or through our Services;
- To provide personal information, when required by law, in
connection with security-related or law enforcement
investigations, to comply with legal requirements, orders, or
proceedings, to perform credit checks, report or collect debts
owed, or to protect the rights or property of Fly Holdings, our
employees, our members, and our Services;
- To investigate, prevent, or take action regarding illegal
activities, suspected fraud, situations involving potential
threats to the physical safety of any person, violations of Fly Terms &
Conditions, or as otherwise required by law;
- To customize the content and provide targeted advertising
for our Services and to improve our Services;
- To contact you with offers by Fly Holdings and/or third
parties that we think may be of interest to you;
- To conduct research and provide anonymous reporting for
internal and external clients;
- We may use your IP address to help diagnose problems with
our servers and to administer our websites and to estimate the
total number of Internet users who visit our websites from certain
countries or regions of the world;
- If you are making a purchase on the Site, we often work
with third parties and trusted business partners to securely
collect your credit card, billing address and other verifying
information. The third parties that we have partnered with are
required by contract to follow generally accepted industry
standards to protect the personal information they receive and/or
process on our behalf. While we strive to use commercially
acceptable means to protect your personal information, no method
of transmission over the Internet, or method of electronic
storage, is 100% secure and thus we cannot guarantee its absolute
security. We assume no liability for disclosure of personal
information due to, among other things, errors in transmission or
unauthorized third parties;
- If you make a hotel booking through our website or our
mobile platform, we will share your personal information with the
hotel and other necessary third parties to provide you with
services. Please refer to the website of the hotel you are booking
for its privacy policy. Additionally, we may partner with other
companies to provide hotel inventory as part of our hotel booking
service. A partner consists of a third party company with which we
have contracted in order to provide you with our Services featured
on our publications or hotel booking platform. Should we partner
with a company to provide you a hotel booking, we may share your
personal information with that third party partner. Please refer
to the website of the partner displayed on our website for its
privacy policy;
- We may provide data to trusted partners who work on our
behalf to communicate with you about offers from Fly Holdings and
our marketing partners, or to provide you with our location based
services. Note, these companies do not have any right to use or
share the data for any other purposes;
- We may also provide data about your mobile device to our
third party analytics partners for the purposes of tracking mobile
app usage information. We will share your personal information
only as necessary for the third party to provide that service;
- We may transfer, share, or disclose your personal
information to third parties as part of any corporate
reorganization process such as a merger, acquisition, and/or a
sale of all, substantially all, or part of our assets, and/or a
licensing agreement with third parties. Fly Holdings will provide
you with notice before your personal information becomes subject
to a different privacy policy unless the privacy policy remains
tied to Fly Holdings' own practices;
- When you enter a promotion sponsored or offered in
connection with Fly Holdings, we may contact you and share your
personal information with third parties so that we may administer
the promotion, for prize fulfillment, and as otherwise specified
in the official rules for the promotion;
- We may invite you to write a member review on your
personal experience and display the information that you provide
us. When submitting a review you should not provide any personally
identifiable information that you do not wish to make publicly
available;
- We may contract with third parties to analyze our customer
data and/or handle web chat, email, customer services and other
services. The companies we employ to help us with these tasks have
access to personal data to perform their functions, but may not
use it for other purposes;
- If you purchase certain services for others, such as hotel
reservations or Local Deal gift vouchers, we will collect the
personal information of the recipients of these services. You must
make sure that you have the right to provide such personal
information. By providing any personal information for another
person, you represent that you have all necessary authority and/or
have obtained all necessary consents from such person to enable us
to collect, use and disclose such personal information as set
forth in this Privacy Policy. If an individual whose personal
information you have provided us wishes to request the removal of
their personal information they can contact us via the Contact Us
form;
- In order to provide our users a seamless experience, some
pages on our websites may be hosted by unrelated third parties. The
governing privacy policy will be present on those hosted pages; and
- Our websites also include links to other websites whose
privacy practices may differ from those of Fly Holdings. If you
submit personal information to any of those sites, your information
is governed by their privacy policies. We encourage you to carefully
read the privacy policy of any website you visit.
Cookies and Other Technologies
- We use cookies and other technologies, such as web beacons,
pixel tags, and clear gifs, to personalize our Services to your
preferences and to provide an automatic log-in process.
- Fly Holdings may use web beacons to access Fly Holdings
cookies in connection with our Services.
- A web beacon is activated as part of a web page or e-mail
and allows us to count visitors to our websites and to recognize
users by accessing Fly Holdings cookies which help us personalize
your experience when you use our Services.
- Fly Holdings also uses web beacons to conduct research on
behalf of our partners and for auditing purposes. No personally
identifiable information about you is shared with partners from
this research.
- We may partner with a third party ad network to either
display advertising on our website or to manage our advertising on
other sites. Our ad network partner may use cookies and web
beacons to collect non-personally identifiable information about
your activities on this and other websites to provide you targeted
advertising based upon your interests. If you wish to not have
this information used for the purpose of serving you targeted ads,
you may opt-out by clicking here. Please note
this does not opt you out of being served advertising. You will
continue to receive generic ads.
Your Account Information and Preferences
- Fly Holdings respects your right to control how your
personal information is used. Fly Holdings may give you the
opportunity to request communications from vendors, partners,
advertisers, and other service providers. For more information about
these opportunities or update your account or to terminate your account, please
contact support support with the Contact Us form. We will respond to your deletion
requests within ten business days. Users may also follow unsubscribe
instructions included in each promotional email.
- We reserve the right to send you certain communications
relating to the Fly Holdings Services or your account, such as
service announcements and administrative messages, without offering
you the opportunity to opt out of receiving them.
- Information about how to opt out of receiving communications
to which you are currently subscribed is included in the
communications we send to you.
- If you request termination of your Fly Holdings account, it
is our practice to deactivate your account and block further e-mail
deliveries to you in approximately ten business days. This delay is
necessary to discourage users from engaging in fraudulent activity.
- We will retain your information for as long as needed to
provide you Services. We will retain and use your information as
necessary to comply with our legal obligations, resolve disputes,
and enforce our agreements.
Confidentiality and Security of Your Personal Information
- Fly Holdings takes reasonable security measures to protect
your user information under our company's control against loss,
misuse, or alteration.
- Fly Holdings reserves the right to enhance information about
you with appropriate and legal data that may be obtained to serve
you better and present you more relevant information, for example by
using Geo-IP maps. In addition, Fly Holdings reserves the right to
take proactive steps to unsubscribe users for a variety of reasons
at Fly Holdings' discretion, for example if an e-mail address stops
accepting e-mail.
- Fly Holdings complies with the U.S. – E.U. Safe Harbor
framework and the U.S. - Swiss Safe Harbor framework as set forth by
the U.S. Department of Commerce regarding the collection, use, and
retention of personal data from European Union member countries and
Switzerland. Fly Holdings has certified that it adheres to the Safe
Harbor Privacy Principles of notice, choice, onward transfer,
security, data integrity, access, and enforcement. To learn more
about the Safe Harbor program, and to view Fly Holdings'
certification, please visit https://www.export.gov/safeharbor/
Data Transfer and Storage
- Please note that the information Fly Holdings collects about
you may be stored on servers outside your home country - currently
on servers in the United States. If you are visiting our websites
from a country other than the United States or your home country,
please note that the United States or other countries where we may
be hosting servers may not have the same data protection laws as
your country or jurisdiction. By providing your personal information
to Fly Holdings, you are consenting to: (i) the use of your personal
information for the uses described in this policy; and (ii) the
transfer of your personal information to a country outside your home
country - currently the United States.
Social Media Widgets
- Our website includes Social Media Features, such as the
Facebook Like button and Widgets, or interactive mini-programs that
run on our site. These Features may collect your IP address, which
page you are visiting on our website, and may set a cookie to enable
the Feature to function properly. Social Media Features and Widgets
are either hosted by a third party or hosted directly on our
website. Your interactions with these Features are governed by the
privacy policy of the company providing it.
Single Sign On
- You can log in to our site using sign-in services such as
Facebook Connect. These services will authenticate your identity and
provide you the option to share certain personal information with us
such as your name and email address to pre-populate our sign up
form. Services like these also give you the option to post
information about your activities on our Service to your social
media profile page to share with others within your network.
Changes to Our Privacy Policy
- Fly Holdings may update this Policy from time to time. We
will post any update(s) to this Policy on our websites. All
update(s) will be effective immediately on posting.
- If we make any material changes in the way we treat personal
information, we will notify you by including a notice in an e-mail
sent to the primary e-mail address in your Fly Holdings account or
by placing a prominent notice on our Privacy Policy web pages and
our home page.
Questions/Your Privacy Rights
- If you have questions about this Privacy Policy, regarding
disclosure of personal information to third parties should it ever
occur, or about data we may hold about you, please complete Contact Us form .
LAST UPDATED: 11/13/2018