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API referenceorders

Get order tickets

GET/v1/orders/{orderRef}/tickets
Accepts X-Api-Key · oauthClientCredentials · bearer

The booking's tickets, read live from the supplier

Each ticket of the order as the supplier states it NOW — the passenger, the fare category, the seat, ISSUED or CANCELLED, the price the supplier displays (its own currency) and the ticket's own…Show moreEach ticket of the order as the supplier states it NOW — the passenger, the fare category, the seat, ISSUED or CANCELLED, the price the supplier displays (its own currency) and the ticket's own document. Read live on every call and never stored: the order holds no traveller, so this answer is personal data handed to the caller, Cache-Control no-store. orders:read and the order's own tab, as GET /v1/orders/{orderRef}; another tenant's order is 404. 409 CONFLICT when the order holds no booked supplier reference yet (details.reason ORDER_NOT_TICKETED) or its supplier has no ticket read (TICKETS_NOT_READABLE).

Path parameters

  • orderRefstringRequired
    MO-XXX-XXX-XXX; BK- retained as read alias

Request body

This operation takes no request body.

Responses

  • 200The order's ticketsOrderTicketsResponse
  • 401
    UNAUTHENTICATED — missing or expired token.Show moreUNAUTHENTICATED — missing or expired token. Declared on every operation because `security` is declared globally at the document root: every route is authenticated, so every route can answer 401.
    ApiErrorResponse
  • 403
    AGENT_TIER_INSUFFICIENT, also 403, is a request whose agent tier does not allow the tool class; it carries nextAction verify_agent and details.tier, details.required, details.toolClass and…Show moreAGENT_TIER_INSUFFICIENT, also 403, is a request whose agent tier does not allow the tool class; it carries nextAction verify_agent and details.tier, details.required, details.toolClass and details.operationId. A ceiling only narrows an unverified caller and never widens a scope.
    ApiErrorResponse
  • 404NOT_FOUND — unknown or expired ref (unguessable refs, 15)ApiErrorResponse
  • 405
    VALIDATION — the public edge serves GET, POST, PUT, PATCH and DELETE only; any other method is refused before the platform sees it (details.reason METHOD_NOT_ALLOWED, details.source edge).Show moreVALIDATION — the public edge serves GET, POST, PUT, PATCH and DELETE only; any other method is refused before the platform sees it (details.reason METHOD_NOT_ALLOWED, details.source edge). Not retryable as sent.
    ApiErrorResponse
  • 409State conflict — see code: CONFLICT | OFFER_EXPIRED | HOLD_EXPIRED | IDEMPOTENCY_CONFLICT.ApiErrorResponse
  • 414
    VALIDATION — the request URI (path and query string) is longer than 8 KiB; the public edge refuses it before the platform sees it (details.reason URI_TOO_LONG, details.source edge).Show moreVALIDATION — the request URI (path and query string) is longer than 8 KiB; the public edge refuses it before the platform sees it (details.reason URI_TOO_LONG, details.source edge). Not retryable as sent: send long input in the body of a POST.
    ApiErrorResponse
  • 500INTERNAL — a bug, and traceId is the support handle.ApiErrorResponse
  • 501
    NOT_IMPLEMENTED — honest fallback; every production 501 is a capabilities-doc bug.Show moreNOT_IMPLEMENTED — honest fallback; every production 501 is a capabilities-doc bug. Also the order read routes (getOrder, listOrderDocuments, listOrderEvents, searchOrders) on a deployment with no order reader assembled; not retryable.
    ApiErrorResponse
  • 502Also the order read routes (getOrder, listOrderDocuments, listOrderEvents, searchOrders) when the order store times out: details.store names the store, retryable true.ApiErrorResponse

Errors you should handle

Branch on code and honour retryable — never on the HTTP status alone.

401UNAUTHENTICATED
The bearer token is expired. Re-authenticate and retry.
not retryable
403PERMISSION_DENIED
Role lacks the required scope: booking:write
not retryable
403TAB_DISABLED
Tenant acme-travel is not entitled to sell CRU
not retryable
403OUT_OF_SCOPE
The token's scope ladder does not reach this customer subtree
not retryable
403TENANT_MISMATCH
orderRef MO-8KD-2FQ-9XT does not belong to tenant acme-travel
not retryable
404NOT_FOUND
searchRef SR-F-7b31d0a9 is unknown or has expired; re-search
not retryable
405VALIDATION
This method is not served.
not retryable
409CONFLICT
The order is in a state that does not allow this transition
not retryable
409OFFER_EXPIRED
offerRef OF-H-8c1f4a2e expired at 2026-09-14T17:34:11Z; re-reprice
not retryable
409HOLD_EXPIRED
holdRef HD-M-4419ab expired at 2026-09-14T17:05:41Z; the seats were released
not retryable
409IDEMPOTENCY_CONFLICT
Idempotency-Key 7f0c33d1-9a1e-4d2c-9f77-1c0f2b3a4d55 was used with a different body; never executed
not retryable
414VALIDATION
The request URI is longer than 8 KiB.
not retryable
500INTERNAL
An unexpected error occurred. Quote the traceId to support.
retryable
501NOT_IMPLEMENTED
seatmap is NOT_APPLICABLE for HTL; GET /v1/capabilities says so
not retryable
502UPSTREAM_UNAVAILABLE
Every supplier for HTL is circuit-open; no fan-out was attempted
retryable